We had the pleasure of stumbling upon Nancy's info when booking our first family trip with 2 little ones. She was helpful from the outset with narrowing down ideas for locations and resorts based on our top priorities. She was also great at offering additional upgrades without adding any pressure. We had a fantastic stay, but our flights got all screwed up (Sunwing !) at the very last minute on our return trip home. Nancy was available, in touch, and on it from the minute we touched base with her about the mess-up until we were home. We left an iPad on the plane, and Nancy continued to follow up with the airline until it was "found" 6 MONTHS LATER! She absolutely went above and beyond for our busy family, and there is no other travel agent I will ever need to contact as I'm confident Nancy will take care of all of our needs and work with us through any travel experience from the very early stages until the very end. Thank you so much Nancy!ElleS
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