What our Customers Are Saying
Nancy provided us with an amazing first trip together for my spouse & I.
She is a wealth of information, offering solid guidance and support. She listened to our needs & wants without judgement or frustration. She was incredibly timely, prompt and communicated above and beyond my expectations.
She wants to ensure that she finds the best possible fit and she ensures she gets to know you first so she can tailor the trip to your needs. She goes the extra mile. She feels like a friend. I highly recommend Nancy. We will never go to anybody else for our family of six.
I highly entrust her with our needs. She provides you with information to make a decision that suits you and your family. Nancy provides impeccable customer service and goes the extra mileSassR
We had the pleasure of stumbling upon Nancy's info when booking our first family trip with 2 little ones. She was helpful from the outset with narrowing down ideas for locations and resorts based on our top priorities. She was also great at offering additional upgrades without adding any pressure. We had a fantastic stay, but our flights got all screwed up (Sunwing !) at the very last minute on our return trip home. Nancy was available, in touch, and on it from the minute we touched base with her about the mess-up until we were home. We left an iPad on the plane, and Nancy continued to follow up with the airline until it was "found" 6 MONTHS LATER! She absolutely went above and beyond for our busy family, and there is no other travel agent I will ever need to contact as I'm confident Nancy will take care of all of our needs and work with us through any travel experience from the very early stages until the very end. Thank you so much Nancy!ElleS
Nancy has been amazing at helping us navigate all of the many options when going down south! Not sure we could have done this without her...thank you Nancy!RobynG
Nancy was absolutely wonderful to work with. She was always available to answer questions (even when I would message her at 11:30pm on a Saturday night). She helped us find a beautiful resort that satisfied the needs of two separate families. She made several calls and contacted the resort and airline directly to make sure our requests were met. I can’t wait to have her book my next vacation as well. Thank you Nancy!JessicaG
Amazing service! Was in desperate need of vacay with my hubby, stressfree with limited budget. Nancy to the rescue! She was very kind and attentive with all my million questions (we dont go away often so it had to be PERFECT). Nancy went above and beyond making sure we got the best price and that everything was looked after, every detail! I am beyond pleased with the service and will recommend Nancy when the opportunity presents itself and absolutely 100% use Nancy again the future.LisaD
Nancy is fantastic to work with - I cannot recommend her enough! She helped us change the dates of an existing flight to Lebanon for two adults and two children, and add on an additional destination (Greece), for well under our budget! We had some flexibility on dates, and she helped us navigate the flight change fees and ticket costs, while also managing to find optimal routings, which are a must when you're travelling with two children under the age of two! All in all, we only ended up paying an additional $148! She dealt directly with the airline, taking all of the stress out of it for us - and even the airline agent was impressed at the nominal cost of the flight changes! Nancy worked with us every step of the way, and easily adapted to our changing needs. She will also be helping us plan the Greece-portion of our vacation. Good customer service is really hard to find these days - Nancy is a rare gem!TeresaB
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